Due to the combination of the usual seasonal rise in parcel shipments and the effects of postal worker strike action (we're posting updates here), Royal Mail have brought forward their recommended last postal dates.
With this in mind, our recommended last postal dates for all services are:
We're experiencing significantly more delays to parcels sent via Royal Mail than in previous years. Though we're pleased to say that most are still getting delivered, its just taking time.
Opting for the courier shipping service when you checkout is a better option for Christmas delivery. Be aware delays are starting to build in some courier networks.
Please note that these services are not guaranteed though every effort is made for delivery prior to Christmas.
To help you out.....
⚡ We've UPGRADED FREE SHIPPING FOR UK ORDERS OVER £50 TO COURIER from the previous economy shipping service, at no additional charge to you
⚡ LOCAL PICKUP is available until 4pm 20th Dec (by arrangement)
While we do our best to get orders processed and shipped within 1 working day, this isn't always possible at busier times, so factor that in as well. Full details of our standard delivery terms here.
🎁 Our advice is ORDER EARLY 💝 Our request is PLEASE BE PATIENT
We will be closing down for our winter shutdown and giving the cacao faeries a well-deserved rest.
You will be able to place orders during this time, but please note no orders will be processed, no emails or calls answered and we'll be putting our feet up enjoying ourselves!
You've probably noticed that the Royal Mail workers have been carrying out strike action and more dates are set for the coming months. We figured it prudent to let you know sooner rather than later what we know and how our service to you is likely to be affected.